Upload selfies and share your skin goals with your online doctor
Your pharmacist creates your custom bottle + it ships straight to you
Apply each evening and track results after a few weeks
Dr. Hope Dinh
Dr Hope Dinh is a fellow of the Royal College of Dermatologists. With over 10 years of experience, she has a keen interest in hair and nail conditions, women’s dermatological conditions, surgical dermatology and the advancing field of cosmetic dermatology including cosmeceuticals, injectables and laser.
Dr. Matt Vickers
Dr. Matt is a GP with a special interest in skin care and dermatology. Dr Vickers is passionate about providing tailored, evidence-based treatments in a world of misinformation.
Niamh spent many years in and out of doctors consulting rooms, looking for a solution to her acne. Frustrated by misinformation in the skin industry and a lack of accessible solutions, she founded Software. Niamh worked closely with our expert medical team to build Software and to deliver quality treatments to patients.
Dr. Ryan De Cruz
Consultant Dermatologist MBBS, FACD
Dr. Ryan is a Fellow of the Australasian College of Dermatologists and founder of Southern Dermatology. His expertise includes acne, rosacea, skin cancer, eczema, psoriasis and more.
Tamer Hanna is the proprietor and chief pharmacist at Nile Compounding Chemist in Sydney. He and his team specialise in dermatological and cosmeceutical compounded treatments.
Cost of the treatment
It's $44 a month and we bill and ship every two months, meaning you’ll be billed $88 every second month (and you won’t run out). You can cancel, pause, or delay at any time, and there are no cancellation fees.
It's $88 every 6 weeks if your doctor prescribes you with oral antibiotics because you receive a bottle of cream and the tablets.
When can I expect to see results?
Reducing signs of ageing is a long journey. Plus, everyone’s skin is different, so no one journey is the same. That’s why our doctors are here to guide you through it. Patience and persistence is the key to seeing results.
Reducing signs of ageing
The clinical studies show that typically patients on prescription-grade treatments (such as prescription retinoids) see improvements in the first 8-12 weeks of treatment with further improvements continuing with the consistent application of treatment. The clinical studies have shown significant reduction in fine lines, pigmentation and dull skin, over 6 months.
If you would like to learn more about treating signs of ageing take a look at our Guide to Anti-ageing.
How long will my treatment last for?
Your treatment comes in a Software airless pump 30mL bottle. This should last you up to 8 weeks, applying a very thin layer to your face, avoiding your eyes, nose and mouth. Your treatment should be used prior to the expiry date on the bottle.
Need your next treatment early? Or need to delay your next treatment? Contact us on firstname.lastname@example.org and we’ll arrange it for you.
What are the potential side effects of the treatments?
The potential side effects vary depending on which ingredients your doctor prescribe you.
The side effects of prescription retinoid are redness, peeling, irritation. See I started prescription retinoid and my skin is getting irritated. What should I do? for further guidance.
Topical niacinamide rarely causes skin irritation, which means it’s an excellent choice for people who have sensitive skin. It’s also highly compatible with many other medications, ingredients, and skincare products. Niacinamide features in a lot of compounded treatments.
Oral antibiotics can have side effects. They can sometimes cause slight nausea, diarrhea, and thrush. If you experience headaches or any signs of an allergic reaction, you should stop using the antibiotics and contact your doctor through email@example.com.
Due to the potential for antibacterial resistance, your doctor will typically prescribe antibiotics for the shortest possible time. Antibiotics provide your body with a ‘head start’ at fighting inflammation and bacteria. A topical treatment, such as retinoids, will continue this work as you use them over time. It’s important to continue using topical treatments after acne has begun to fade, and to incorporate them into a skincare routine that you can follow every day.
Can I use my other skin care products with my treatment plan?
It is recommended to pare back your skincare regime when starting prescription-grade acne and anti-ageing treatments to minimise irritation. If you use lots of actives such as acid peels, retinol and other treatments, we recommend that you stop using these for the first 2-4 weeks of using your Software treatment, until you know how your skin will react to the Software treatment.
Our doctors recommend that you only use:
1. a gentle cleanser to wash your face;
2. a hydrating, non-comedogenic moisturiser; and
3. an SPF30 or 50+.
After a few weeks of using the treatment, and if your skin is not experiencing any side-effects, then you may slowly reintroduce other skincare products.
Our doctors recommend QV, La Roche Posay and Cerave products. If you have any questions about your skincare plan then please contact us, at firstname.lastname@example.org.