Welcome to Software (Play on words in relation to skin i.e. it is Soft and you Wear it) !
Thank you for using our products and services and thank you for taking the time to read our terms and conditions. This website located at www.skin.software (the Website) is owned and operated by Skin Software Pty Ltd ABN 90 641 119 646 (Software).
We reserve the right to amend these Terms and Conditions from time to time.
Closing your Account?
Linking and Third Party Content
If you believe that a user has breached any of the above conditions, please contact us.
We may use third-party vendors to show our ads on sites on the Internet and serve these ads based on a user’s prior visits to our Website. We may also use analytics data supplied by these vendors to inform and optimise our advertising campaigns based on your prior visits to our Website or the websites belonging to members of our group.
While cookies allow a computer to be identified, they do not contain personal information about a specific individual. For information on cookie settings of your internet browser, please refer to your browser’s manual.
Cancellation and Refund Policy and Returns Policy
Software offers products and services that can be purchased on an automatically renewing subscription basis. For subscription-based products and services, your payment will be billed at regular intervals, as described during the checkout process, until your treatment plan is complete or your treatment plan is cancelled. All prices listed are inclusive of GST and shipping costs where relevant.
You may cancel your subscription at any time. There are two ways to cancel your subscription:2.
1. via your Software account, per these instructions
2. by sending an email to email@example.com
When you cancel your subscription, you will not be charged for and will not receive future orders under that subscription, subject to the Order Refunds section below.
Generally, we are not able to issue refunds for orders on the day they are processed.
Subject to rights that cannot be waived under Australian Consumer Law, cancellations after the Refund Cutoff Time will not be subject to a refund.
The Refund Cutoff Time is 11:59pm the day before the applicable order processing date of your subscription.
In some circumstances, if you cancel your order after the Refund Cutoff Time you may receive a refund. Those circumstances are:
(a) our partner pharmacy cannot fulfil your order due to lack of stock
(b) a product or pricing error is identified
(c) a product is faulty
If you are eligible for a refund, it will be made using the payment method you used for the original transaction. We cannot process refunds to alternative cards or payment methods.
For example: If your order is due to process on the 15th of July, you must cancel your subscription by 11:59pm on the 14th July. If you cancel your subscription after this cut off period, you will not be eligible for a refund on the order.
Unfortunately, we do not accept returns. Our pharmacies follow a strict code of professional practice and are under obligation to ensure that medication has been produced and stored under strict conditions at all times. If you think your product is faulty or has been damaged in transit, please contact firstname.lastname@example.org and we will be happy to assist.
These Terms and Conditions are governed by the laws of New South Wales, Australia.
If you have any queries regarding these Terms and Conditions, please contact us at email@example.com