Our team provides ongoing support and regular check-ins to help you achieve your skin goals.
Dr. Ryan De Cruz
Consultant Dermatologist
Dr. Ryan is a Fellow of the Australasian College of Dermatologists and founder of Southern Dermatology. His expertise includes acne, rosacea, skin cancer, eczema, psoriasis and more.
Dr. Matt Vickers
General Practitioner
Dr. Matt is a GP with a special interest in skin care and dermatology. Dr Vickers is passionate about providing tailored, evidence-based treatments in a world of misinformation.
Tamer Hanna
Pharmacist
Tamer Hanna is the proprietor and chief pharmacist at Nile Compounding Chemist in Sydney. He and his team specialise in dermatological and cosmeceutical compounded treatments.
Share your skin goals
Take the skin consultation, share your skin concerns and a few photos of your skin.
Get expert advice
Receive treatments personalised by our expert skin team.
Get ongoing support
Improving your skin takes time. Our medical team is here to give you ongoing support, expert advice and check-ups.
What is included in the consultation?
We understand that it can be hard to find the time to book an appointment to see a doctor face-to-face, that's why we created an online consultation. The consultation is a text-based consult between you and your GP. Your GP will review your responses to the skin quiz that you complete and reviews the photos you upload to your profile. Your doctor may ask you more questions to ensure they have a good understanding of your skin concerns and your medical history. If you have further questions or if you would like a follow-up consultation with the doctor then just ask, at hello@skin.software and we will arrange this for you.
How much does it cost?
Software is a subscription service. We send you your treatment every 8 weeks, which costs $88.00. You can cancel, pause or delay at any time and there are no cancellation fees.
The treatment is a bottle of cream that contains prescription-grade ingredients, specifically formulated for your skin. If you need to refill early or delay your next treatment then just email us on hello@skin.software.
Software is a subscription because achieving your skin goals takes time - you need to be consistent and persistent with your treatment. The clinical studies indicate that most people will only start to see improvements at 8 weeks, so we recommend that patients stay on their treatment for longer.
Cost of the consultation
The cost of the consultation is separate to the cost of the treatment, it is $29.00. This includes the initial consultation with the doctor plus any follow up questions and additional consults required.
How is each treatment personalised?
Each treatment is personalised to meet your skin concerns. Software doctors treat acne and signs of ageing. Your skin concerns should be clearly communicated through the Skin Quiz and the photos provided to your doctor.
Software offers a variety of active ingredients - retinoids, niacinamide, hyaluronic acid, antibiotics (if needed for acne) and others. Your doctor will determine which ingredients are best suited to treat your skin concerns, and at what strength they are required.
All advice and patient prescriptions are based on clinical evidence and studies.
Can I use my other skin care products with my treatment plan?
It is recommended to pare back your skincare regime when starting prescription-grade acne and anti-ageing treatments to minimise irritation. If you use lots of actives such as acid peels, retinol and other treatments, we recommend that you stop using these for the first 2-4 weeks of using your Software treatment, until you know how your skin will react to the Software treatment.
Our doctors recommend that you only use:
1. a gentle cleanser to wash your face;
2. a hydrating, non-comedogenic moisturiser; and
3. an SPF30 or 50+.
After a few weeks of using the treatment, and if your skin is not experiencing any side-effects, then you may slowly reintroduce other skincare products.
Our doctors recommend QV, La Roche Posay and Cerave products. If you have any questions about your skincare plan then please contact us, at hello@skin.software.
