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Target breakouts
Fight acne-causing bacteria and reduce inflammation associated with pimples
How teledermatology works at Software
Bringing your prescription skincare, online
Step 1
Start your journey
Take the skin quiz and share your skin history, concerns and goals.
Step 2
Telehealth dermatology consult
Chat 1:1 with an Australian practitioner online, who will prescribe your formula.
Step 3
Time to compound
We design and create your custom formula at our partner pharmacy.
Step 4
Use your personalised formula
Your tailor-made treatment will be delivered to your door every two months.
Step 5
Get ongoing support
Our medical team can reformulate your formula as you progress, and answer your questions, whenever.
Better skin starts here
Treat your skincare concerns with Software’s personalised formulas
1
2
Balance natural oils
Squalane hydrates and calms skin while protecting against free radicals.
3
Retain moisture
Strengthen the skin barrier and maintain hydration
Linden
Aaron
1
Smooth and supple
Improve elasticity to increase skin firmness and plumpness
2
Collagen production
Increased collagen helps with epidermal thickness
3
Increased hydration
Inject moisture to help refine skin texture
Danielle
Anya
1
Cell renewal
Speeding up skin cell renewal improves fine wrinkling
2
Treat photoageing
Reduce the signs of sun damage and UV-induced ageing
3
Plumped up
Collagen production helps plump skin and reduce fine lines
Alyce
Jodie
1
Combat dehydration
Inject moisture with second-to-none hydrating ingredients
2
Regulate skin barrier function
Regenerate lipids in your skin barrier to protect it from free radicals
3
Texture and tone
Target rough patches and dark spots to reveal soft skin
Kelli
Elyse
1
Fight inflammation
Our anti-inflammatory ingredients target redness and swelling
2
Calm skin
Treat skin scarring and soothe irritation
3
Moisturisation
Strengthen the skin barrier and provide hydration
Daina
Allison
1
Skin cell turnover
Increasing skin cell turnover helps prevent blackheads forming
2
Reduce congestion
Regulate oil production to reduce blocked pores
3
Say goodbye to bacteria
Reduce acne-causing bacteria and inflammation
Elise
Taylah
1
Treat skin discoloration
Target melasma, dark spots and post-inflammatory pigmentation
2
Reduce inflammation
Minimise redness and inflammation of the skin
3
Even out skin tone
Smooth and even out your skin tone by brightening your complexion
Tash
Dayl
1
Glow and radiance
Increase skin brightness and smooth out texture
2
Target lacklustre skin
Dial down blotchiness, redness, discolouration and sallowness
3
Protect your complexion
Boost the protective skin layer by increasing ceramide production
Stephanie
Jessica
Ingredients you can’t get off the shelf
Your custom treatment combines clinically proven ingredients in tailored dosages for your skin.
Retinoid
Stimulates skin cell growth to create firmer, smoother skin.
Azelaic Acid
Prevents free-radical damage to minimise fine lines and wrinkles.
Hyaluronic Acid
Soothes skin during retinoid use and reduces wrinkle depth.
Niacinamide
Reduces sensitivity during retinoids use by strengthening skin barrier.
Meet our skin experts
Skip the wait (and the bill) at the dermatologist’s office. Our expert team is online and ready to chat about your skin concerns.
Dr. Hope Dinh
Consultant Dermatologist, MBBS, FACD
Dr. Matt Vickers
General Practitioner
Niamh Mooney
Software Founder
Compounded skincare for you
A look at the compounding process at Software
Preparing to compound
Our partner pharmacy compounds the prescription. Before the pharmacist starts to create your custom treatment, they will check the number of treatments they need to compound on that day.
Weighing, measuring and mixing
Using specialised software and machinery, the pharmacist measures and weighs out the exact ingredients needed for each formula. This is mixed together with an electronic mortar and pestle.
Treatment dispensing
Once your treatment is mixed, it's time to dispense it into the Software bottle. The treatment is dispensed to a specific weight and it's double-checked to ensure the weight, consistency and colour are correct.
Labelling and packing
Now, your Software formula will be labelled with your name and prescription instructions. It will be scanned against your order and if you've ordered additional Software products, they will be packed at this stage.
Quality checks
Your Software order undergoes a final quality check to ensure everything is correct. From here, your box is scanned and is now ready to be shipped out. You'll have your Software treatment with you soon.
Patients love us
4.7
(713 reviews)
Such an amazing product!
I tried Software’s Pimple Patches and it was sooo satisfying to use — it zapped my pimples and surprisingly stuck on the whole night through. I used it on a pimple on my upper lip, and it stayed on even when I was brushing my teeth (most pimple patches I’ve tried in the past fall off pretty easily).
Caitlyn
An unexpected quick turn-around in my skin
Quite simply the prompt replies and action to give us a plan to feel like someone heard us and are willing to help us has been so amazing and comforting. The communication is fast and we received our creams and plan within a week. Cant wait to see the results. I cant say how much the support helped a worried mum. Thank you
Diane
Actually amazing!
The products really are made custom to each individual. My aggressive skin was transformed within months. The quality and convenience is exceptional, the website is so easy to navigate and alter your subscription refill when needed. The practitioners respond within minutes-a couple hours. I have no words other than how amazing this company’s products and team are.
Kayleigh
Extremely good
I am a ‘product junkie’ always after the latest and greatest. I have never had results with anything in the last 30 years of treating my acne/scars andost recently, wrinkles. I decided to use my time in lockdown to create the transformation as I had read about the ugly phase in the first couple of weeks. I cannot wait until the lockdown lifts so that I can show my new smooth clear face and uplifted confidence to the world! The customer service is top notch and they reply to my emails very quickly. I am happy and very satisfied with the price and products!
Michelle
Really works
I have been using software skin since November 2020 and have found a significance improvement in the oiliness of my skin and my acne. I suffer with pcos which causes hormonal acne in my mid 20s and nothing seemed to help. When I saw Software skin I thought it would be worth it to give it a shot. By February 2021 I felt like a complete new person. Hyper pigmentation I had for years starting to vanish and my congested acne on my jawline was basically none existent.
Software skin is 150% worth the try!
Lil
Such quick results. Skin looks and feels great
Very quick in matching me a practitioner and sending out the correct formula for my skin. Within literally 2 applications I could notice the difference. Now after 3 weeks my skin is very even (I had enlarged pores and bumpy skin) and has a real glow. Haven’t been wearing foundation for the last week. Such great results, will be using this always!
Amy
Skeptics rejoice
I was such a skeptic. I have the most reactive and sensitive skin and I was convinced that this was going to be yet another product I spend heaps of money on and chuck out after 3 uses.
I absolutely flared up initially... but within 2 more uses my skin was nicer than it has ever been. Smoother complexion, no little bumps or sores like usual. Amazing!
Claire Elise
Excellent skincare
The process of obtaining the cream was on time and no hassles. They keep you updated with support. The actual cream was wonderful I saw results after a few days. There was a little stinging in the beginning but that meant it was working. The stinging stopped after 3 days and the effects are great. No breakouts, skin not oily as it was before. People after just a few days mentioned how good my skin looks. I do not wear any foundation or powder now, just bare skin with some blusher, some eye makeup and some lipstick. The skin tone is even so no need to cover it up. And it doesn’t look like an oil slick at the end of the day as before. Great work skin software. I was recommended by a friend who loves it too. I will only use your skincare from now on. Gabi
Gabi
Thrilled with results
After a few years of suffering from hormonal adult acne and trying just about every product available this cream has saved my skin. I haven't noticed any strange smell and the texture is great. My skin is already clearing after two weeks with no purge, just some light dryness
Hannah
What is included in the consultation?
It's an online chat between yourself and one of our practitioners who have experience treating skin. Complete the skin questionnaire, pay $108 for your customised formulation (which is two-months worth of product), and your practitioner will review your responses and ask for photos of your skin. They might ask follow-up questions before they select your ingredients and strength and send you your prescription.
You can also request a follow-up consultation if needed - just get in touch with us at hello@skin.software.
How much does it cost?
It's $54 a month and we bill and ship every two months, meaning you'll be billed $108 every second month (and you won't run out). You can pause, cancel, or delay your treatment plan at any time, with no penalty fees
What makes Software personalised?
Your practitioner will carefully select a combination of active ingredients that will best treat your skin concerns. They will also prescribe the ingredients at strengths suitable for your skin. Your formula is then compounded by our partner pharmacy and shipped to you directly.
Every single bottle of Software treatment is made-to-order.
Can I use other skincare products with my Software treatment?
Yes, but given Software's treatment plans use prescription-strength actives, we recommend dialling back to a simple routine of gently cleansing and moisturising alongside your treatment.
In most cases, our commonly prescribed ingredients cannot be used with other active ingredients for the first 3 to 4 weeks of starting Software.
Your practitioner will provide more in-depth information about incorporating your treatment into your skincare product routine.
Need more support?
Email usQuestions?
We’ve got answers brought to you by Software’s skincare experts.
Dr. Matt Vickers
General Practitioner
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