It’s a text-based chat between yourself and one of our doctors or GPs who have experience treating skin. Just complete the skin questionnaire, pay $88 for your customised formulation, and your doctor will review your responses and ask for photos of your skin. They might ask follow-up questions before they select your ingredients and strength and send you your prescription.

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You can also request a follow-up consultation if needed - just get in touch with us at hello@skin.software.

It's $44 a month and we bill and ship every two months, meaning you’ll be billed $88 every second month (and you won’t run out). You can cancel, pause, or delay at any time, and there are no cancellation fees.

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It's $88 every 6 weeks if your doctor prescribes you with oral antibiotics because you receive a bottle of cream and the tablets.

Your doctor will carefully select a combination of active ingredients that will best treat your skin concerns. They will also prescribe the ingredients at strengths suitable for your skin. Your formula is then compounded by our partner pharmacy and shipped to you directly.

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Every single bottle of Software treatment is made-to-order.

Yes. However, given that Software’s treatment plans use prescription-strength actives, we recommend you dial it back a bit at the start to see how your skin reacts. In most cases, Vitamin A (our most commonly prescribed ingredient) can’t be used with other active ingredients for the first 3-4 weeks.

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Your doctor will provide more in-depth information about incorporating your Software treatment into your skin care routine once you have placed your order.